At AnyDigi.store, customer satisfaction is important to us. However, due to the nature of our products (which include digital downloads, licenses, and online services), we maintain a strict policy regarding returns and refunds.

1. Digital Products Are Non-Refundable

All purchases made on AnyDigi.store are final. Once a digital product (e.g., software key, download link, license, or access code) has been delivered, we cannot accept returns or offer refunds, except in cases outlined below. This is because digital items cannot be “returned” like physical goods.

2. Exceptions for Refunds

Refunds may be granted under the following exceptional circumstances:

  • Invalid Product/Key: If the license key or download link you received is not working and our support team is unable to resolve the issue.

  • Duplicate Purchase: If you accidentally purchased the same product more than once.

  • Wrong Product Delivered: If you receive a different product from what you ordered.

In all such cases, you must contact us within 48 hours of the purchase with full details and proof of the issue.

3. How to Request a Refund

To request a refund (in qualifying cases), please contact us via:

Include the following information:

  • Order number

  • Date of purchase

  • Description of the issue

  • Screenshots or video evidence if applicable

Our support team will review your request within 1–3 business days and respond with the outcome.

4. No Refunds for:

  • Buyer’s remorse or change of mind

  • Incompatibility with your device (please check system requirements before purchase)

  • Issues caused by your internet connection or system configuration

  • Delayed access due to incorrect email or payment information provided during checkout

5. Chargebacks and Disputes

If you submit a chargeback without first contacting our support team, you may be permanently banned from using AnyDigi.store. We encourage you to reach out to us so we can resolve your issue directly and fairly.

6. Policy Updates

We may revise this Refund Policy from time to time. The latest version will always be available on this page. Continued use of our site and services after changes constitutes acceptance of the updated policy.

 

If you have any questions about our refund and returns policy, please contact us at [email protected] before making a purchase.